Module — Customers & requests

Every request in one place. Never miss one again.

Requests from your website, email and phone come together in one inbox. Reply faster, close more jobs and see exactly what's still open.

Sound familiar?

Where it goes wrong now

  • Requests in email that you forget
  • WhatsApp mixed up with work and customers
  • No view on which lead is still open

What you get

How it works in VakMeister

Shared inbox

All requests in one place. You and your team see who's handling what.

Auto confirmation

The customer gets an instant confirmation: 'we'll call you within 1 working day'.

Statuses and notes

From new to in progress to quote to job, without a separate spreadsheet.

How it works

From A to Z in the same flow

  1. 1

    Request comes in

    A form from your site, email or phone log lands in the inbox.

  2. 2

    Assign

    Assign the request to yourself or a colleague.

  3. 3

    Turn into a quote

    One click: customer details flow through to the quotes module.

Frequently asked questions

Does this work with my current form?+

We replace your form with the VakMeister version; leads then land automatically in the inbox.

Can my team see it too?+

Yes. Basis includes one user; extra team members cost €10/month.

Does the customer get a reply too?+

Yes, an auto confirmation with your branding goes out immediately.

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